Cookie Policy
We use cookies and similar technologies to operate the website and, with your consent, for analytics, marketing and other optional features. Some technologies can recognise your browser or choices on later visits.
Strictly necessary cookies may be used without your consent. All other purposes require your choice. You can select them individually and later change or withdraw your consent in the cookie settings.
Which services are configured?
The overview below corresponds to the choices shown in our cookie settings. A service may use different cookies or similar storage depending on the page, your choices and your browser.
| Category | Provider or feature | Purpose |
|---|---|---|
| Necessary | Shopware | Session, shopping basket, login, time zone and security. These features are necessary for the online shop to work. |
| Cookie choices | Shopware | Remembers your cookie choices and allows you to change or withdraw consent. Choices are stored for 30–365 days depending on the feature. |
| Analytics | Google Analytics 4 | Measures page views, ecommerce activity and use of telephone, email and contact-form links when you have consented to analytics. |
| Tag management | Google Tag Manager | Loads and manages Google Analytics and Google Ads tags. The services loaded through the container are described separately. |
| Marketing | Google Ads | Measures conversions such as enquiries, phone and email clicks, adding products to the basket, beginning checkout and purchases. The setup also includes remarketing and Conversion Linker. |
| Klaviyo | Klaviyo | Newsletter functions and measurement of website activity if you choose Klaviyo cookies. |
| Product recommendations | Shopware recommendation feature | May remember information used to display product recommendations if you choose this feature. |
| Convenience features | YouTube | This choice applies to embedded YouTube videos where present. An ordinary link to YouTube does not load a video player on ErgoFloor's website. |
Our Google tag setup is configured for measurement across ergofloor.dk and ergofloor.vn. This is used to connect visits between our two domains when the relevant consent has been granted.
Verified cookies
The following cookies were observed in fresh browser sessions on ergofloor.dk and ergofloor.vn on 12 October 2026. Except for strictly necessary cookies, they are only set after the relevant consent.
| Cookie | Provider | Purpose | Storage |
|---|---|---|---|
session- | ErgoFloor / Shopware | Technical shop session, basket and login functions. | Session |
timezonecookie-preference | ErgoFloor / Shopware | Stores the time zone and records that a cookie choice has been made. | 30 days |
google-analytics-enabledgoogle-ads-enabledyoutube-videood-klaviyo-track-allow | ErgoFloor / Shopware | Stores the individual consent choices for the named services. | 30 days |
wbm-tagmanager-enabled | ErgoFloor / Shopware | Stores the Google Tag Manager consent choice. | 90 days |
RECO_USER_ALLOW | ErgoFloor / Shopware | Stores the product-recommendation choice. | 365 days |
_ga_ga_7QLXKVGZ5J | Google Analytics | Distinguishes visitors and maintains measurement and session state. | 400 days |
_gcl_au | Google Ads | Conversion measurement. | 90 days |
IDE | Google / DoubleClick | Advertising, remarketing and conversion measurement. | 390 days |
__kla_id | Klaviyo | Recognises a browser for newsletter and on-site activity measurement. | 400 days |
The embedded video uses YouTube's privacy-enhanced mode. Loading the page or playing the video connects to YouTube and Google. In our test, these providers did not set cookies. ErgoFloor stores your YouTube choice in the youtube-video cookie for 30 days.
Consent choices and storage
Your choices for Google Analytics, Google advertising, YouTube and Klaviyo are stored for 30 days. The Google Tag Manager choice is stored for 90 days, and the product recommendation choice is stored for 365 days. Individual services may also use their own cookies or similar technologies with different storage periods. These depend on the provider's current setup and your consent.
You can change or withdraw your consent at any time in the cookie settings. We update this overview if the tag configuration or services change.
If you have questions about our use of cookies, please contact mail@ergofloor.vn.
